Here are some of our most frequently asked questions.
What exactly is removable wallpaper?
Prepare to be amazed. Removable wallpaper is the answer to your prayers. It has the look and feel of real wallpaper with none of the headaches. No glue, no rolls, no hiring someone when you realize just how big of a job it really is.
So how removable is removable?
Chasing Paper uses a low-tack adhesive that will keep the wall you install it on looking fresh! For best results we suggest adhering to walls with premium eggshell, satin or semi-gloss paint. Matte finishes can be a bit trickier as the adhesive can bond and pull the paint. Also! Little known trivia fact! Paint can take up to 4 weeks to fully cure, so keep that in mind before wallpapering....because you know, science.
What makes the Chasing Paper material different?
So glad you asked! First and foremost, it has the rich texture that you find on most traditional wallpapers – but it's actually a peel and stick fabric. This was a big sticking point for us (pun absolutely intended) because we wanted Chasing Paper to be removable, but not look that way. Our Sample Size measures 9" x 12" and is a great way to test drive the material, match color or create some super cool mini project. Only catch is the samples are final sale.
What makes it stick?
If we told you, we would have to kill you. Kidding, it’s a low-tack adhesive that is non-toxic and will make you want to paper everything in your life.
Can I reuse it?
One of the greatest features of Chasing Paper is that it’s forgiving – if you hang it crooked (not that you ever would, you perfect thing, you) or decide that “Tri-angled” would be better on your south facing wall, go for it! Re-stick that sucker!
What kind of ink do you use? Will it give me a headache and/or buzz?
We use latex ink, which means zero fumes. It also means immediate curing/dry time, so there’s no smudging or discoloration.
How is Chasing Paper sold?
We sell our paper in 2' x 4' panels so installation is accessible and fun. Small projects are affordable and large projects are stress-free!
What surfaces should I stay away from?
Surfaces with a texture can get you into some trouble. It’s your world, of course, but it usually doesn’t end well. This means no orange peel, knockdown + bumpy walls! Sorry! If you are unsure if your wall is smooth please email a picture to firstname.lastname@example.org and we can help!
Can I buy Samples?
Yes! Just select SAMPLE from the dropdown under the product name.
When can I expect my order?
We print on demand and our team works hard to get orders out in 3-4 business days. If you have a burning wallpaper need please select an expedited shipping option and also email email@example.com - we will do everything we can to help get you what you need!
What is the lifespan of Chasing Paper?
If put up with a little TLC, Chasing Paper can last for several years!
Do I have to worry about ordering all the paper at once? Will there be color variance between orders?
Yes, much like traditional wallpaper color can vary between batches. While we very much strive to keep things consistent we cannot guarantee it as there are many variables at play. We recommend padding your order by 15% + measuring twice :)
What about bathrooms? If things get steamy?
We tell folks that Chasing Paper is very similar to traditional wallpaper in that it does best if there is some ventilation. Crack a window or turn on the fan and you should be just fine :)
What is Chasing Paper’s return policy?
We’re happy to offer an exchange for any items that are not completely satisfactory. Exchanges are accepted within 14 days of order receipt. The product must be returned in perfect condition, meaning that the paper cannot be pulled away from the backing. Unfortunately because we print on demand we cannot offer returns at this time. Also, please note the standard samples are final sale as well as the custom panel orders. We hope that you understand and if you have any questions please email us at firstname.lastname@example.org.